Ninja Van

We owe you an apology.

To our dearest shippers and shoppers, 

Surging e-commerce volumes during the coronavirus pandemic and year-end shopping season have caused a slight strain on our delivery standards. As we work around the clock to ensure you get your parcel delivered on time, do expect a delay of 2-3 days in deliveries, especially those destined for East Malaysia.

Your patience is very much appreciated during this time and we will continue to do our utmost to deliver your parcels on time. 

If you need any assistance, please reach out to us via our official Customer Service channels below:

Please accept our apologies in advance if we take a little longer to get back to you. Rest assured that we are on it and will get back to you as soon as possible.

Your kind understanding is much appreciated. 

Thank you.