Official Advisory

To our dearest shippers and shoppers,

Please be advised that we are still operating albeit with a reduced workforce due to Typhoon Odette. Some air and seaports, as well as delivery routes, have also been affected. 

We hope for your kind understanding in the event of delays as we work to keep parcels moving. 

We will keep you updated on any new developments.

For all parcel concerns, please feel free to get in touch with us through any of our official Customer Service channels below:

Hotline: (02) 82711501, from 9AM - 9PM Monday to Sunday

Email: from 9AM- 9PM, Monday to Sunday

FB Chat:, from 10AM - 8PM Monday to Sunday

Please expect a slight delay in replies.

Thank you. Let’s all stay safe.