如何订阅/取消订阅NinjaChat？

步骤1:要订阅NinjaChat，请选择您喜欢的聊天频道（Facebook Messenger、Telegram）步骤2：登入该通讯软体，单击“开始”开始验证您的电话号码。经验证，您已正式订阅，并将能够使用各种自助选项。注意：如果您的电话号码没有注册过，系统会提示您输入您的电话号，以便收到完成注册过程所需的OTP。如果您想取消订阅，请转到“帐户设置”，单击“取消订阅”，选择取消订阅的原因。

我可以通过NinjaChat联系线上客服人员吗？

是的，您可以。点击“咨询”并选择“与线上客服人员交谈”选项。我们的线上客服人员运营时间为周一至周六上午9点至下午7点，周日上午9点到下午6点，不包括公共假期。

我可以通过电话联系线上客服人员吗？

在与机器人或真人代理互动时，您将无法切换到呼叫代理。如需进一步帮助，请发送电子邮件至 support_ph@ninjavan.co 联系我们。

我无法在NinjaChat中注册，我该怎么办？

如需进一步帮助，请通过电子邮件 support_ph@ninjavan.co 联系我们。

NinjaChat 支持 | 能者PH

Q: 如何订阅/取消订阅NinjaChat？

步骤1:要订阅NinjaChat，请选择您喜欢的聊天频道（Facebook Messenger、Telegram） 步骤2：登入该通讯软体，单击“开始”开始验证您的电话号码。经验证，您已正式订阅，并将能够使用各种自助选项。 注意：如果您的电话号码没有注册过，系统会提示您输入您的电话号，以便收到完成注册过程所需的OTP。 如果您想取消订阅，请转到“帐户设置”，单击“取消订阅”，选择取消订阅的原因。

Q: 我可以通过NinjaChat联系线上客服人员吗？

是的，您可以。点击“咨询”并选择“与线上客服人员交谈”选项。 我们的线上客服人员运营时间为周一至周六上午9点至下午7点，周日上午9点到下午6点，不包括公共假期。

I have been ordering parcels for years and have tried various shippers but I've had the best experience with Ninja Van. It is cost-effective and provides good customer service. When I have any issues or concerns, the live chat agent would help me the best they can. Kudos to Ninja Van Philippines NinjaChat.

I had a pleasant chat with your live chat agent. You have an amazing team and you really seem to care about your customers!

The NinjaChat notifications on parcel tracking status are very useful. I don't need to contact customer service to check where my parcel is. Kudos to Ninja Van.

My parcel got delayed, so I sent a chat to Ninja Van and the agent was very accommodating and friendly. The follow-up was a breeze and my parcel arrived in 2 days. Thank you Ninja Van.

Got my package very fast. Ninja Van's SNS notification kept me posted of where my parcel is, upon pick-up of the item to delivery. The service is fast and reliable. A big help during this difficult time.

Kudos to Ninja Van. I got my parcel fast and its service is great. They kept me informed of the parcel status at each stage through their notification feature and delivered the parcel safely and on time. I would definitely recommend Ninja Van to my friends and family. Excellent service!