One Stop Solution For E-Commerce Parcels

Rely on our professional local operations team to send parcels from Thailand to your customers worldwide. We are dedicated to providing delightful deliveries for your customers. Sign up now to enjoy exclusive discount!

International E-Commerce Parcel Delivery

How Does Cross-Border COD Service Work

Seamless COD service for your international customers. Your customers don't have to worry about paying in foreign currencies and our trustworthy Ninjas will ensure accurate cash collection for you during deliveries.
order creation
Create Orders

When you create orders on your Ninja Dashboard, indicate the amount of cash to be collected from your customers outside of Thailand.

cash collection
Collect Payment

Our delivery team collects the stated amount of cash from your customers outside of Thailand during delivery.

cash remittance
Remit Payment

We consolidate and transfer* the total COD payment to your chosen Thai bank account, in THB, at the beginning of the following month.

*Terms & Conditions Apply. Availability varies based on destination country.

How Does Cross-Border Returns Work

Returns are made easy with Ninja Van. We have doorstep pickups and drop-offs available across countries of coverage for a hassle-free experience with returning parcels.
return order creation
Create Return Order

After customers raise a return request on your business site, you should create a return order on your Ninja Van Dashboard.

Return Parcel Pick Up / Drop Off
Drop off/Pick Up Return Parcels

Customers can drop their return parcels off at any Ninja Van PUDO points as long as they are not bulky. Alternatively, we can pick up from their doorsteps in selected markets.

return consolidation
Export Return Parcels

We will process and consolidate the returns before shipping them back to your specified warehouse/office in Thailand.

All You Need To Know About Customs Clearance

There are two types of customs clearance, namely B2C and B2B customs clearance. Goods sold directly to end customers will undergo B2C clearance. B2C clearance also means that the De Minimis Rule applies and your parcels enjoy tax exemptions at customs.

You should also note the commodity type of your shipment as it will determine the list of documents you would need for customs clearance. Documents required also depend on the customs regulations of the origin and destination countries. Read on to find out more or speak to our friendly Ninjas to learn about the customs procedures for your international shipment.

Ready To Get Started?

Whether you are ready to start shipping or would like professional advice on your international shipment from Thailand to overseas, reach out to us today! We will iron out the best shipping option for you.