How can we help your business?
GET QUICK RESPONSE
Get quick response within 4 hour and resolutions to your parcel issues in 1-3 working days
EVERY ISSUE IS SUPPORTED
Every issue is supported whenever you need solutions with your parcel issues
EASY ACCESS
Easy access without an email address
Watch our videos
When your customer service experience isn't smooth sailing, getting a little dramatic might just help you get their attention. See how these business owners decided to take matters into their own hands.
The Missing Promise
Aigo, dealing with incompetent customer service can be pretty frustrating. Would you go to great lengths to resolve your parcel issues and keep your love? Watch The Missing Promise now.
Undelivered love
There's no better time than to be a little dramatic when your parcel issue is going nowhere. Undelivered love promises a story of one-sided love delivered with a package of humour & drama.
Mr. Phuoc
Owner of a men's trousers shop
Ms. Tuyet
Owner of both cosmetic and perfume shops
Ms. Ngoc Ngan
Owner of a handbag store
Enjoy convenience with Ninja Van
Enjoy hassle-free delivery with the leading courier company in Malaysia and across Southeast Asia.
Delivery options for every budget
Choose from a variety of delivery options — we provide local courier services, standard delivery, next day delivery as well as international parcel shipping.
Flexible parcel pickups
We offer a variety of courier pickup options - parcel pickup or drop-off at our extensive network of drop-off points.
Cash on delivery service
Need to collect payment from your customers? We offer cash on delivery in all areas we cover.
Highest service coverage in the region
Ninja Van is the only last-mile courier with close to 100% service coverage in Southeast Asia. You can expect consistent, high-quality service across all regions we operate in.
Powered by industry-leading technology
We offer API integrations, bulk upload of orders via CSV, customised routing solutions and a complete logistics management system tailored to your needs.
First-class customer support
We provide excellent customer experience for you and your customers from start to finish - free redelivery attempts, one-click delivery rescheduling and self-collection services.
