How is Ninja Van's billable weight determined?
REGULATIONS ON BILLABLE WEIGHT (Effective date: starting Sep 1, 2023)
Billable weight = Greater of Shipper weight, Shipper dim weight, NJV weight, NJV dim weight (kg)
Note:
+ Shipper weight (kg): gross weight submitted by the Shipper on the mobile app/ dashboard
+ Shipper dim weight (kg): weighted converted from parcel’s dimensions inputted by the Shipper on the mobile app/ dashboard
+ NJV gross weight (kg): gross weight by Ninja Van
+ NJV dim weight: weight converted from the parcel’s dimensions measured by Ninja Van
Formula to convert gross weight to dim weight:
Dim weight (kg) = Length (cm) x Width (cm) x Height (cm) / 6000
