What is Ninja B2BR?
Ninja Xpress provides an integrated B2B Restock logistics solution for business needs, including cargo, FTL, LTL, and restock delivery. Pickup and delivery services are available in 125 selected cities and regencies across 8 provinces.
Ninja B2BR Benefits
Choose the right supply chain management service for restocking your business
Ninja B2B
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- Minimum volume of 10KG
- More affordable pricing based on CBM
- Fixed price model–no hidden charges
- Inter-city delivery across selected service areas
- Faster and more consistent lead times
- Daily runs instead of only once per week
- Free returns (within 5K IDR)
- Reverse pickup from store back to warehouse
- Real-time inventory and delivery tracking
- Exceptional customer support
- Dedicated account manager
Peer-to-peer (P2P) or in-house
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- High minimum volume requirement
- You pay for whole truck regardless of order size
- Cost is dependent on distance, time and required manpower
- Most only deliver within a city
- Long lead times
Our clients
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Ninja B2BR Testimonial
"Ninja B2BR has successfully accelerated our delivery process, positively impacting our commercial results by extending our product sales window at each Kopi Kenangan store."
WELDERSON
Senior Manager of Supply Chain, Kopi Kenangan
Frequently asked questions (FAQs)
Have a question? Check out our list of FAQs below. If you can’t find the answer to your question, feel free to contact our support team via the Contact Us page.
What types of goods can be transported via Ninja B2B?
We cater to bulk delivery requests for almost any supplies and products going to your warehouses or retail stores, including but not limited to:
- Garments and shoes
- Cosmetics and beauty products
- Accessories
- Gadgets and tech
- Non-perishable food items
- Restaurant supplies
- Small equipment
- Non-toxic raw materials
What is the coverage area and delivery network of your Ninja B2B in Indonesia?
Ninja B2B Restock is available in 125 selected cities and regencies across 8 provinces in Indonesia. Service availability depends on the origin, destination, and type of delivery required. Please refer to the service coverage list or consult the Ninja Xpress team regarding the required route.
How will delays or damages to my shipments be handled?
We provide a limited liability coverage for any delayed, lost or damaged shipment. However, please do take note of these reminders to avoid damage to your items:
- Boxes are not overstuffed or bulging
- Items inside boxes are properly packed to avoid damage in transit
- Boxes are labelled properly, with delivery addresses and contact details clearly visible
- Boxes should be sealed properly with security tape and other sealing materials.
Can I track the status of my shipment?
You can track the status of your shipment via our Ninja Shipper Dashboard. During your onboarding as our restock client, an account will be created to allow you to schedule shipment pickups and get real-time updates of its status from pickup to delivery.
I have other questions.
For questions regarding our restock service, please fill in this form and our team will be in contact as quickly as possible.
For other enquiries, please visit the Support page or fill in the enquiry form in the Contact Us page.
