Get in touch with the right people at Ninja Van and submit your enquiries via the form below.
Alternatively, you can also reach us directly via the following channels:
Shipper email for parcel issues
Parcel recipient email for parcel issues
Parcel recipient hotline for parcel issues
Corporate accounts and business related email
Find out more
Visit our tracking page to get the latest updates on your parcel status. Looking to ship parcels with Ninja Van? Visit our shipper resources page to learn about packaging guidelines, prohibited items and get access to other resources. Stay alert and do not fall prey to cash-on-delivery (COD) scams. Read our COD advisory to learn more about COD scams and the precautions you can take.