Contact us

Speak to a live agent, get real-time status notifications and latest updates on your parcel with your preferred messaging app–anytime, anywhere. You can also make changes to your deliveries and send one-off parcels with a click!

Alternatively, you can also reach us directly via the following channels:

Additional Information

Visit our tracking page to get the latest updates on your parcel status. Looking to ship parcels with Ninja Van? Visit our shipper resources page to learn about packaging guidelines, prohibited items and get access to other resources. Stay alert and do not fall prey to cash-on-delivery (COD) scams. Read our COD advisory to learn more about COD scams and the precautions you can take.