Ninja Flexi International Delivery Terms And Conditions
GENERAL TERMS AND CONDITIONS
1. Service Coverage & Restrictions
i. No proof of delivery (POD) is provided unless requested as a value-added service.
ii. All countries: Amazon warehouse addresses and military addresses are not accepted.
iii. Some territories and remote areas may incur additional charges or be restricted/unserviceable.
iv. Country-specific restrictions apply.
2. Declared Value & Customs Compliance
i. Each country has a maximum allowable declared value limit (e.g., USD 800 for the U.S.).
ii. Customers must declare true product values and descriptions to avoid penalties, delays, or confiscations.
iii. Customs duties, taxes, and fees are borne by the sender/recipient based on local regulations.
3. Prohibited & Restricted Goods
i. All countries do not accept any branded products, do not accept goods involving the exclusive rights of logos, and do not accept any infringing products with designs, brands, logos, and international cartoon characters. Such as team clubs, associations and other graphic logos and text goods.
ii. Brand name can refer to the Intellectual Property Rights Customs Recording Network. For information on filing and authorization, please consult our Customer Service or Business Manager. However, in the end, the actual result of the local customs certification shall prevail.
iii. All countries do not accept contraband such as pure electricity, liquid powder guns and ammunition; the United States, Mexico, and South America cannot send sunglasses, and non-infringing sunglasses in other countries can be sent.
iv. Batteries, liquids, powders, and sensitive items are subject to country-specific packaging and transportation rules.
4. Item Limitation
i. All countries are limited to one item per shipment, multiple items will not be accepted.
5. Delivery Address Requirements
i. PO Box addresses are generally not accepted (exceptions apply).
ii. Accurate recipient information, including full name and contact details, is mandatory.
iii. Remote area surcharges may apply.
6. Other Requirements
i. The carrier is not liable for damages resulting from inadequate packaging, misdeclarations, customs rejections, or force majeure events.
ii. The sender is responsible for ensuring compliance with all applicable regulations and for any fines or penalties incurred due to non-compliance.
iii. Better to provide sales link and customs code in order to facilitate customs clearance process.
iv. The declaration of product name cannot be a major category, it must be a specific product name. For example, cannot only declare as electronic accessories or parts etc.
v. If multiple packages are sent to the same recipient and the same receiving address on the same day, the declared value will be accumulated, and the accumulated declared value cannot exceed the maximum declared value limit of the country (customer liable for the tax and VAT if concealed declarations)
vi. For taxes or other fines/additional fees arising from low declarations determined by customs inspection, including but not limited to the following points, Ninja has the right to charge relevant fees to client:
A) Due to customs inspection, customs directly requires the recipient of the package to provide inspection-related information to the customs system, eventually customs add extra taxes of the packet
B) The declared value of the package cannot reflect the actual value by the customs, but the declared value is still within the tariff-free quota. The customs will charge VAT according to the higher value, while the package VAT is paid by YunExpre' ss
vii. For fragile items such as ceramics, glassware, special plastic crafts, etc., if customers do want to ship them, it is required to take their own protective measures to reduce the risk of damage to the goods, Ninja do not bear the compensation for damage to the goods in transit. To minimize deformation/damage during transit operations, customers may
consider surround the inside of the packaging with shockproof material, using separate shockproof materials such as foam or bubble wrap for each fragile item, and labeling fragile items with fragile labels and packing them in cardboard boxes.
viii. The name of the declared recipient should not contain the name of the company, such as: Gmbh, kft, SRL, Ltd. If it contains these words, it may be defined by the customs as a B2B model during the import declaration and required to pay customs duties
ix. If the package incurs abnormal expenses (including but not limited to taxes, fines, destruction fees, etc.) due to non-compliance such as high price and under-declaration, shipment of contraband, inconsistent declaration, infringement, etc., the specific judgment will be based on the actual judgment of the local customs. The fee will be collected from the sender later.
COUNTRY SPECIFIC TERMS AND CONDITIONS
Country | Declared Value Limit | Delivery Restrictions | Prohibited Items | Other Notes |
Australia | Max declared value: 620 USD. The cumulative declared value per day for a single recipient cannot exceed this amount. | No ambiguous product name declarations. Customs may reject shipments if product descriptions are too vague. | No pornographic content, alcohol-based cosmetics, or aerosol sprays. | High-value shipments require detailed documentation, including invoices and proof of purchase. |
New Zealand | Max declared value: 550 USD. Packages exceeding this may be rejected or subject to additional scrutiny. | PO Box addresses are not accepted. | No vague product name declarations, such as “accessories” or “spare parts.” | Customs reserves the right to inspect packages to verify compliance. |
United Kingdom | Max declared value: 150 Euros. UK VAT rules apply. Customers must declare the true value of goods and comply with post-Brexit tax policies. | No delivery to offshore islands such as Guernsey, Jersey, and the British Virgin Islands. Customs clearance delays may occur for items with ambiguous descriptions. | No branded or infringing products, including replica sports merchandise, counterfeit electronics, and unauthorized designer goods. | UK customs may impose additional VAT collection procedures for specific imported items, which are the responsibility of the sender. |
United States | Max declared value: 800 USD per shipment. | No APO/FPO military addresses or Amazon warehouse deliveries. Additional fees apply for remote areas. | No food, controlled knives, liquid or powdered substances, cosmetics, raw wood, hazardous materials, laser pens, and helmets. | FDA-regulated products, adult products, and items requiring specific certifications are not accepted. |
GENERAL RESTRICTION LIST
1. Firearms (including imitations and main parts) and ammunition
a. Firearms (including imitations and main parts): such as pistols, rifles, submachine guns, riot guns, air guns, shotguns, sports guns, anesthesia injection guns, steel ball guns, tear gas guns, etc.
b. Ammunition (including imitations): such as bullets, bombs, grenades, rockets, flares, incendiary bombs, smoke (fog) bombs, signal bombs, tear gas bombs, gas bombs, land mines, grenades, artillery shells, gunpowder, etc.
2. Control equipment, offensive weapons
a. Controlled knives: such as daggers, three-sided scrapers, switch knives with self-locking devices (jumping knives), other similar single-edged, double-edged, three-sided sharp knives, butterfly knives, switch knives, folding knives, military knives, samurai knives, control knives, etc.
b. Others: such as crossbow, tear gas, tear gas gun, electric shock device, iron lotus, police baton, electric baton, telescopic stick, finger tiger, nunchaku, etc.
3. Flammable and explosive materials
a. Blasting equipment: such as explosives, detonators, fuse, detonating cord, blasting agent, etc.
b. Fireworks and firecrackers: such as fireworks, firecrackers, smashing, cracking, smashing, paintballs and other fireworks and black powder, pyrotechnic powder, launching paper, fuse, etc.
c. Flammable solids, such as sulfur, candles, table tennis, etc. are embargoed
d. Flammable liquids, such as gasoline, kerosene, paint, florida water, perfume, nail polish, gel cream, mosquito repellent, insecticide, carbonated drinks, alcohol, banana water, turpentine, etc. are prohibited
e. Spontaneous combustion items, such as yellow phosphorus, oil paper, oil cloth and their products are prohibited from transportation
f. Items that burn in water, such as sodium metal, aluminum powder, etc. are prohibited from transportation
g. Corrosive materials, such as hydrochloric acid, nitric acid, hydrogen peroxide, etc. are prohibited from transportation
h. Explosive items, such as detonators, explosives, fuse, firecrackers, fireworks, lighters, lithium batteries, etc. are prohibited from transportation
i. Others: such as flint, magnesium rod, lighter, activated carbon, propellant, nitrocellulose, electric ignition tip, etc.
4. Compressed and liquefied gases and their containers
a. Flammable gases: such as hydrogen, methane, ethane, butane, natural gas, liquefied petroleum gas, ethylene, propylene, acetylene, lighters, etc.
b. Toxic gases: such as carbon monoxide, nitric oxide, chlorine, etc.
c. Explosive or suffocating, combustion-supporting gas: such as compressed oxygen, nitrogen, helium, neon, aerosol, etc.
5. Plants and plant products
a. Flowers, fruits, vegetables, seeds, plant specimens, pine cones, etc
6. Animals and animal products
a. Shells, crabs, Animal specimens, Furs, etc.
7. Any medicines、Medical devices
a. Anesthetics, ointments, foot patches, rheumatism pain relief patches, hemorrhoid creams, anesthesia creams, hyaluronic acid, tooth whitening gels, mercury thermometers and other products, as well as syringes, tattoo needles and other products that are strongly invasive to human skin
8. Any food
a. Meat, drinks, coffee, fruits, snacks, tea, etc.
9. Pure battery and mobile power
a. Each package of supporting batteries cannot exceed 2 batteries, and any form of mobile power is not accepted.
10. Illegal forgery
a. Such as counterfeit or altered currency, certificates, official seals, etc.
11. Infringement of intellectual property rights and counterfeit and shoddy goods
a. Infringement of intellectual property rights: such as infringement of patent rights, trademark rights, copyrights of books, audio-visual products, etc., infringement includes appearance infringement and trademark infringement.
b. Counterfeit and shoddy: such as fake and shoddy food, medicine, children's products, electronic products, cosmetics, textiles, etc.
12. Toxic substances
a. Such as arsenic, arsenic trioxide, mercury compounds, thallium compounds, cyanides, selenium powder, phenol, mercury, highly toxic pesticides, etc.
13. Corrosive substance
a. Such as sulfuric acid, nitric acid, hydrochloric acid, storage batteries, sodium hydroxide, potassium hydroxide, etc.
14. Drugs and drug use tools, narcotics and psychotropic substances for illicit purposes, precursor chemicals for illicit purposes
a. Drugs, narcotic drugs and psychotropic drugs: such as opium (including poppy shells, flowers, bracts, leaves), morphine, heroin, cocaine, marijuana, methamphetamine (meth), ketamine, methcathinone, amphetamine, anaphylamine, etc.
b. Precursor chemicals: such as piperonal, safrole, sassafras oil, ephedrine, pseudoephedrine, hydroxylimine, o-ketone, phenylacetic acid, bromopropiophenone, acetic anhydride, toluene, acetone, etc.
c. Drug use tools: such as curling.
15. Illegal publications, printed materials, audio-visual products and other promotional materials
a. For example, books, publications, pictures, photos, audio-visual products containing content such as reactionary, inciting national hatred, undermining national unity, undermining social stability, promoting cults, religious extremism, obscenity, etc.
16. Spy equipment
a. Such as hidden eavesdropping equipment, photo-stealing equipment, burst transceivers, one-time codebooks, steganography tools, electronic monitoring and interception equipment used to obtain information, etc.
17. Chemical products, raw materials, rough stones
a. Such as ore, ore element specimens, chemical element raw materials
18. Currency and valuables
a. Imitation currency, currency in circulation, bank cards, checks, gold, securities, real estate certificates, gambling equipment, etc.
19. Military and police supplies
a. Bulletproof vests, military boots, camouflage clothing, helmets, handcuffs, batons, bulletproof vests, military and police protective gear, etc.
20. Tobacco
a. Electronic cigarettes, cigarettes, smoke cream, smoke oil, etc.
21. Other sensitive products
a. Sensitive products similar to Western medicine tablets: such as effervescent tablets, compressed masks, etc.
b. Strong magnetism: such as salvage magnets, magnetic cubes, magnets, etc.
c. Multi-purpose sporting goods: such as baseball bats, darts, compound bows, bows and arrows and other visually offensive products, etc.
d. Banner badge categories: such as Chinese national flag, party emblem, party flag, military flag, etc.
e. Mothball (the moth repellant based on p-dichlorobenzene has been banned in Europe)
f. Human hair
g. Drones
BRAND RESTRICTION LIST
1. Alexander Wang
2. A/X Armani Exchange
3. ABERCROMBIE&FITCH(A&F)
4. Acer
5. Adidas
6. Apple
7. Armani
8. Audemars Piguet
9. AVON FARAWAY(雅芳)
10. Balenciaga
11. Bally
12. Benz(賓士)
13. Blackberry(黑莓)
14. BMW(Bayerische Motoren Werke AG)
15. Boss(老闆牌)
16. Breitling
17. Burberry(博柏利)
18. Bvlgari
19. celine
20. Calvin Klein(CK)
21. Canon 佳能
22. clae
23. Cartier(卡地亞)
24. Casio(卡西歐)
25. Chanel(香奈兒)
26. CHELSEA (聯賽品牌)
27. CHI 直發器
28. Christian Louboutin
29. Citizen 西鐵城
30. COACH
31. Converse匡威
32. D&G
33. Dell
34. DIESEL
35. Dior
36. Disney (迪士尼)
37. dsquared2
38. Dunhill
39. durex
40. Emporio Armani
41. Epson 愛普生
42. Ericsson 索尼愛立信
43. Estee Lauder
44. FC Barcelona(聯賽品牌)
45. Feger
46. LIFEPROOF
47. 喬丹
48. 3M(美国3M公司)
49. ACE
50. AGATHA
51. AIR MAX
52. Akai
53. Alfa
54. Alpine
55. Anna sui
56. Aramis
57. ARC(弓箭国际)
58. Aveda
59. Azzaro
60. BABYLISS
61. Banana Republic
62. Bata 捷克
63. Bic(比克)
64. Birkenstock
65. Bliss
66. BOBBI BROWN
67. Bosch
68. Bose
69. Boss Orange
70. Bottega Veneta
71. British American Tobacco
72. Bulgari
73. Callaway Golf
74. Canali
75. CAROLINA HERRERA
76. Cartoon Network
77. CAT 卡特
78. CATALOG (著作权)
79. Caterpillar
80. Celine
81. Cerruti 1881
82. Champion
83. Chervo
84. Chevignon
85. Chloe
86. Cisco systems 思科
87. Clinique
88. COGU
89. Colgate-Palmolive高露洁
90. Columbia
91. crocodile
92. Custo
93. Custo Barcelona
94. DAINESE
95. Davidoff
96. DC Shoes
97. Digicom
98. Pierre Senizergues/Etnies
99. Prints
100. ROXY
101. SECCO
102. SIXTY
103. Smashbox
104. Swatch
105. Timberland
106. TOUS
107. UMBRO 体育品牌
108. Van Cleef
109. Viacom
110. Wizards of the Coast
111. YVES SAINT LAURENT(YSL)
112. Zippo
113. Fendi芬迪
114. FILA 斐樂
115. Franck Muller
116. GHD 直發器
117. Gillette 吉列公司
118. GIORGIO ARMANI
119. Gianmarco Lorenzi
120. Givenchy
121. Gucci(古馳)
122. Guess 美國服裝品牌
123. Hello Kitty
124. Hermes
125. HITACHI 日立
126. HONAG
127. HONDA
128. HP 惠普
129. IBM
130. ICE WATCH 比利時
131. Intel 英特爾
132. JEEP
133. JIMMY CHOO
134. Juicy Couture
135. karen millen 卡倫米倫
136. Kingston 金士頓
137. Kodak柯達
138. LACOSTE (鱷魚牌)
139. Lancome Parfums
140. LEO(裏奧)
141. Longchamp
142. Longines(浪琴)
143. Louis Vuitton(LV)
144. M.A.C
145. Marlboro 萬寶路
146. MICHAEL KORS(MK)
147. Mitsubishi 三菱
148. mont blanc 萬寶龍
149. MBT
150. mcm
151. MONCLER(蒙口)
152. MONSTER 耳機
153. Motorola 摩托羅拉
154. Mulberry 英國的
155. NBA(National Basketball Association)
156. New Era
157. NIKE 耐克
158. Nikon 尼康
159. Nissan 尼桑也叫日產
160. Nokia 諾基亞
161. Valentino
162. D-Link 友讯科技
163. Dr.Martens
164. Dunlop
165. EASY SPIRIT
166. Ecco(爱步)
167. Electronic Arts
168. Elle
169. EMI(百代唱片)
170. ENERGIE
171. Energizer
172. ENZO ANGIOLINI
173. ERMENEGILDO ZEGNA
174. ESCADA
175. Esko
176. Etro
177. Eveready
178. Evisu
179. Fisher
180. FJ 艾卡什奈公司
181. Fox Racing
182. FRED PERRY
183. Fresh
184. Fuji
185. Fujitsu
186. Garnier
187. Gianni versace
188. GOGO
189. Grand Carrera
190. HABA
191. Harley Davidson 美国
192. Hasbro
193. Heeling
194. HERVE LEGER
195. Hewlett packard
196. HI-TEC
197. HKS
198. Holden
199. Hollister
200. HOM
201. Honeywell
202. hublot
203. Hugo Boss
204. INTER
205. Jack Daniel’s
206. Jaeger-LeCoultre
207. JBL 美国
208. Jean paul
209. JEAN PAUL GAULTIER
210. Jinro
211. Jo Malone
212. Pioneer
213. Procom
214. Salvatore Ferragamo
215. SEGA
216. SKF 瑞士轴承品牌
217. supra
218. Swiss Nature
219. TOD's
220. U-boat
221. Unilever
222. Vans
223. Vivienne Westwood
224. X-LARGE 美国时尚品牌
225. Olympus 奧林巴斯
226. Omega(歐米茄)
227. P90X(健身帶)
228. Panasonic
229. Pandora 潘多拉
230. Philips 飛利浦
231. Piaget(伯爵)
232. Pierre Cardin(皮爾卡丹)
233. Playboy
234. Polo Jeana Co
235. Pierre Cardin皮爾卡丹
236. Polo Sport
237. Polo/Ralph Lauren
238. Patek Philippe百達翡麗
239. Power Balance(PB)
240. Prada
241. PUMA 彪馬
242. R4(任天堂 )讀卡器
243. REEBOK 銳步
244. Rolex(勞力士)
245. SAMSUNG 韓國三星
246. Sandisk 閃迪
247. Stella McCart斯特拉/史蒂娜
248. SANYO 三洋
249. Seiko(精工)
250. Sharp 夏普
251. Siemens 西門子
252. SONY索尼
253. Swarovski施華洛世奇
254. TIFFANY & CO.蒂芙妮
255. TISSOT
256. Toshiba
257. TaylorMade
258. Toyota
259. True Religion真實信仰
260. TOWS
261. FURLA
262. Tory Burch托裏·伯奇
263. UGG 德克斯 (鞋類)
264. Vacheron Constantin
265. Versace
266. VOLVO
267. Yamaha 雅馬哈
268. Zara 西班牙服裝品牌
269. OKEY
270. Onitsuka Tiger
271. JOAN%DAVID
272. Jockey
273. Joyce
274. JVC 日本胜利
275. Kai
276. KAPPA 卡帕
277. LG(Lucky Goldstar)
278. Manolo Blahnik 英国鞋品牌
279. NCR(National Cash Register Company)
280. NEC(Nippon Electric Company, Limited)
281. LA PRAIRIE
282. Lab Series
283. LEE
284. Lego
285. lesportsac
286. Levi Strauss
287. Kenwood
288. Lladro
289. Logitech
290. luminor
291. Konica
292. Max Mara
293. Maxwell
294. MBT (鞋子)
295. Mega
296. Ming
297. MISS SIXTY
298. MIUMIU
299. Montblanc
300. MOTORCRAFT
301. L’Oreal
302. La Mer
303. Nestle 雀巢
304. Nikko
305. NINA RICCI
306. Nine West
307. NIVEA
308. Nova
309. Oakley
310. OCE
311. OPEN
312. Oregon
313. Origins
314. ORIGINS 奥丽纯
315. Oxette
316. Paco rabanne
317. Paul Smith
318. Pfizer
319. Pfizer 美国辉瑞
320. Phiten 日本法力藤
321. Ports
322. RAY.BAN
323. Samsonite
324. SHTEX
325. SLY(日本时装品牌)
326. SuzukI 日本铃木
327. Teva
328. Tommy Hilfiger
329. ULTRA
330. Union
331. VERSUS
332. Warner 时代华纳
333. Yves Saint Laurent
334. Zolo