Prohibited Items

Find out what items can be delivered through Ninja Van and what items fall under our prohibited items list. Find out about parcel size, weight limitations and more.

Shipper resources for all enquiries

Need more information on how to send a parcel using Ninja Van's services or how to navigate your Ninja Dashboard account? Whether you are a prepaid or postpaid shipper, click on the links below to find comprehensive guides on shipping with Ninja Van.

Prepaid Shippers

Lite account

Tailored for shippers sending less than 150 parcels per month

Supports Ninja Packs and domestic delivery services
Self drop off and/or scheduled parcel pick up at your own convenience
Simple single and/or bulk order creation

Postpaid Shippers

Pro account

Tailored for shippers sending 150 parcels or more per month

Dedicated Account Manager
Scheduled doorstep pickups based on desired frequency
API & webhook management for efficient and scalable order creation

Prohibited Items

Shipper resources for all enquiries

Prepaid Shippers

Lite account

Postpaid Shippers

Pro account

Language & Region

quick links

services

support

company