Find out what items can be delivered through Ninja Van and what items fall under our prohibited items list. Find out about parcel size, weight limitations and more.
List of Prohibited Items
Please note that delivery is NOT available for the items below. Do ensure that your parcels do not contain any of the items below before shipping with Ninja Van.
Credit cards or ATM cards
Items that exceed the size specification
Human or animal remains, religious artifices
Flammable, ignitable, or volatile items
Poisonous or toxic substances
Documentations which cannot be reproduced
Artwork and film material which cannot be reproduced
Additional Pointers on Packaging
Please take note that Ninja Van may apply labels to the outer packaging or repackage inappropriately packed items during the delivery process.
Labels to outer packaging
Inappropriately packed items
Shipper resources for all enquiries
Need more information on how to send a parcel using Ninja Van's services or how to navigate your Ninja Dashboard account? Whether you are a prepaid or postpaid shipper, click on the links below to find comprehensive guides on shipping with Ninja Van.
Tailored for shippers sending less than 150 parcels per month
- Supports Ninja Packs and domestic delivery services
- Self drop off and/or scheduled parcel pick up at your own convenience
- Simple single and/or bulk order creation