How do I return my parcel?

Need to return a parcel? Here’s what you can do:


If your seller is using Ninja Van’s return service: 

Simply follow the instructions given by your seller or on their platform. 


If your seller is not using Ninja Van’s return service:

You can use Ninja Flexi, a delivery service for one-time orders, to return your item(s) to the seller. Create your order here!

We're here to make returns easy, so don't hesitate to reach out to us here if you have any questions!

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