How do I return my parcel?
Need to return a parcel? Here’s what you can do:
If your seller is using Ninja Van’s return service:
Simply follow the instructions given by your seller or on their platform.
If your seller is not using Ninja Van’s return service:
You can use Ninja Flexi, a delivery service for one-time orders, to return your item(s) to the seller. Create your order here!
Note: Ninja Flexi is currently for small packages only (maximum 3kg and 80 cm (length + width + height)).
We're here to make returns easy, so don't hesitate to reach out to us here if you have any questions!
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Related questions
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When will my return parcel be picked up?
Can I request a specific timing for the return pickup?
Can I leave my parcel at my doorstep/any safe place for the pickup?
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Is it compulsory to print the shipping label/air waybill for my return parcel?