Need to return a parcel? Here’s what you can do:

If your seller is using Ninja Van’s return service: 

Simply follow the instructions given by your seller or on their platform. 

If your seller is not using Ninja Van’s return service:

You can use Ninja Flexi, a delivery service for one-time orders, to return your item(s) to the seller. Create your order here!

Note: Ninja Flexi is currently for small packages only (maximum 3kg and 80 cm (length + width + height)).

We're here to make returns easy, so don't hesitate to reach out to us here if you have any questions!