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Why Outsource to Ninja Fulfillment?
In-house Fulfillment
- Expensive fixed costs, rental fees and manpower, regardless of monthly sales volume
- Spend 80% of your time manually processing orders
- Manually Downloading Orders from your Marketplaces
- Counting your inventory manually
- Long wait times for courier pickups
Ninja Fulfillment
- Pay only for what you use and scale operations at your pace
- 100% focus on sales & growth
- Quick automated order processing for immediate distribution
- Simple marketplace/API integration
- Expert picking accuracy with real-time inventory tracking and OMS/WMS updates
- Same-day handover to couriers for a faster turnover
- Work with your preferred 3PL of choice
- Access to ambient and/or cold storage for temperature sensitive goods
End-To-End Solutions For All Needs
From the second your goods arrive at our fulfillment center to the moment they’re delivered, we manage every step with accuracy and speed. From inventory control and customized packaging to precise pick-packing and distribution, work with a partner that has your growth in mind.
Benefit from our fully integrated Warehouse Management System (WMS) and Order Management System (OMS), seamlessly connected with all scanners, systems and marketplaces. From inbound receiving to outbound dispatch, every step is synced in real time — giving you full visibility, instant updates, and total control over your inventory and distribution chain.
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Fast, Reliable and Hassle-Free Fulfillment
Centralized Fulfillment Network
A centralized fulfillment center dedicated to picking, packing, and shipping ensures consistent quality, time management, and cost-effectiveness.
Optimized Delivery Routes
By servicing multiple clients, each delivery route enables our delivery riders to carry the optimized load per trip, reducing delivery time, manpower, and other costs.
Work With Your Preferred 3PL
Choose the last-mile partner that best fits your business. With flexibility at the core of our solutions, Ninja Fulfillment easily works with your provider of choice to keep your operations running smoothly.
State-Of-The-Art Technology and Logistics Innovation
Our state-of-the-art logistics and warehousing distribution centers will keep your products safe and secure until we ship them to your customers. Ninja Van invests in equipment such as the DWS (Dimension Weighing and Scanning), automated rollers, conveyors, and multipurpose mobile scanners for an accurate movement of your inventory. Track your inventory from manufacturers/suppliers to our warehouses, and all the way to the point of sale and delivery.
What can Ninja Fulfillment do?
Work with a logistics partner that does more than just deliver. We can manage every step, from secure warehousing and precise pick-packing for prompt delivery, offering you peace of mind and keeping your customers happy.
Our customized solutions go even further with: bundle packing, barcode tagging, custom packaging & labelling, quality control based on your guidelines and more; all designed to match your unique business needs.
Marketplace Integrations
What our shippers are saying
“Ninja Van allows us to easily manage our orders and track the delivery status of each package in real-time, giving us peace of mind.”
Michael Lucena, COO
Dermtropics
Our Partners
Real-World Solutions for Your B2B Logistics Challenges
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The Business Case for Outsourcing Logistics
Cut logistics costs, boost efficiency, and streamline your operations. Discover how Ninja Van's solutions help your business thrive.
Read more
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Frequently Asked Questions (FAQs)
How can I ensure that my entire shipment is received correctly?
We will request that you file an inbound request, If the received goods are different from the inbound request, the Fulfillment Team will reach out to you. At the same time, we have a Quality Assurance Team that check each SKU/Product that arrives into the Ninja Fulfillment Warehouse. Any damages will be reported to you for disposition. At the same time, you also have live view of inventory through the WMS.
How long does it take to process my shipment?
It will take 1-2 days for us to process your shipment for inbound before it is ready for orders.
What must I do before sending my products for storage?
For stocks to be accepted into the warehouse, it must first be a registered SKU in our system. If not, you may request to create SKUs to our fulfillment team.
Secondly, an inbound request must be made. This may be done through the WMS.
What are the needed things for WMS Set-up?
For WMS Set-up, We need from you is a single E-mail address to grant you access to our WMS. Mutiple user can login with the single E-mail (with a Maximum or 4 users at a time).
What are the billing terms?
If you have a signed fulfillment onboarding contract, kindly check your onboarding contract on agreed billing terms. However, we have monthly and weekly billing.
Do you have a set-up fee for WMS?
No there is no additional fee for the use of the WMS.
What are the fulfillment fee and the services included?
The all in Fulfillment Fees are inclusive of storage, fulfillment, packaging, and handover to courier.
Is there a kitting and bundling fee?
Yes, please contact ph-niu-fulfillment@ninjavan.co for additional VAS.
Are my products required to have a barcode/QR code?
Yes, a barcode is required for all products stored in our warehouse. However, if there is no existing barcode, we can do this for you.
How do I know if my order has been dispatched or delivered?
You may see status of your orders on the Warehouse Management System (WMS), under the orders tab.
How long does it take to for my order to be dispatch once created?
We dispatch all orders received by 5pm same day. Can extend cut off time during double digits, payday sale.. After which, standard courier lead times apply.
What if my order was lost/damaged?
We will launch an investigation. Please contact ph-niu-fulfillment@ninjavan.co for concerns.
How long shall it take to create a tracking number?
Once you create an order, please allow us one (1) business day to prepare your order. Once we have done so, we will also assign a Ninja Van tracking number for the order.
Are you limited to using Ninja Van courier only?
No, we can accommodate pickups by your preferred couriers. However, with Ninja Van as courier, everything is already integrated and less hassle for you!
How can I ensure that my orders are prepared accordingly?
All items are barcoded once it is inbounded, and scanning the barcode is required for every step of the packing process. At the same time, all items have a unique storage location, so items will not be mixed up while in storage.
How will returns be handled?
Fulfillment Warehouse offers free returns. However, RTS fees of couriers may still be in effect.
Are COD parcels allowed?
Yes. We can accommodate COD Parcels. However, COD fees of couriers will apply.
Are prices Vat ex?
Prices are Vat- Ex
All in Prices are Vat-Inc
What happens when the orders are ODZ (out of delivery zone)?
When orders are ODZ for the courier selected, the order will get triggered for Return to Warehouse. Shipper is responsible in knowing what are the ODZ areas for their carriers. We will then ask you for your disposition on how to handle the order. We will be billing fulfillment fees for ODZ parcels.
