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Prepaid Delivery (Ninja Packs)
Under 300 parcels a month
- Ninja Packs support
- Domestic delivery
- Scheduled doorstep pickup
- Single or bulk order creation
Packing your parcel
Frequently Asked Questions (FAQs)
Where are Ninja Van's delivery restricted zones?
Find out more at the Delivery Coverage page.
Why is my parcel delivery rejected?
According to our Packaging Guidelines, Ninja Van can reject a parcel delivery if the parcel is not packed or labeled correctly.
Why is my parcel repackaged/relabelled without my consent?
Your parcel may be subjected to relabelling and/or repackaging by Ninja Van at your cost if the parcel is not packed or labeled according to our Packaging Guidelines.
How do I track my parcel on ninjavan.co?
Visit the Tracking page for real-time updates on the status of your parcel delivery.
Got a question?
Talk to a live agent via NinjaChat for your inquiries!