Shipper Resources
Get fast and hassle-free assistance through our help center
Our services
Hassle-free last mile delivery solutions with nationwide delivery coverage for business with 300+ parcels per month
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Fast and affordable way to restock your stores or retailers; optimized for small and corporate businesses.
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Cost-effective 3PL logistics — warehousing, inventory management and speedy fulfillment for e-commerce businesses.
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Packing your parcel
Frequently Asked Questions (FAQs)
For other inquiries, requests, or feedback, please visit the Contact Us page. You can also reach us via email shippercare_ph@ninjavan.co.
Where are Ninja Van's delivery restricted zones?
Find out more at the Delivery Coverage page.
Why is my parcel delivery rejected?
According to our Packaging Guidelines, Ninja Van can reject a parcel delivery if the parcel is not packed or labeled correctly.
Why is my parcel repackaged/relabelled without my consent?
Your parcel may be subjected to relabelling and/or repackaging by Ninja Van at your cost if the parcel is not packed or labeled according to our Packaging Guidelines.
How do I track my parcel on ninjavan.co?
Visit the Tracking page for real-time updates on the status of your parcel delivery.
Got a question?
Talk to a live agent via NinjaChat for your inquiries!
