Southeast Asians served
parcels delivered every day
coverage in Southeast Asia
We've taken shipper support to a whole new level!
Hustle harder by spending more time on your business, and less time being on hold.
24 Hour Response Time
Get quick responses for any parcel-related issues. Our Ninjas from Ninja Chat are happy to help however they can.
Multiple Touchpoints Available
Get support via our official channels. Send any parcel-related concerns via Ninja Chat available on Facebook Messenger, Viber, Telegram and Line
Solutions that are tailored for your business
We provide a suite of unique, quality solutions to help grow your business. No two solutions are the same.
Watch our videos
When your customer service experience isn't smooth sailing, getting a little dramatic might just help you get their attention. See how these business owners narrated a dramatic story to create urgency and actions to their concerns.
The Missing Promise
Dealing with incompetent customer service may be too frustrating. Would you go to great lengths to resolve your parcel issues and keep your love? Watch The Missing Promise now.
There's no better time than to be a little dramatic when your parcel issue is going nowhere. Undelivered love promises a story of one-sided love delivered with a package of humor & drama.
Ninja Van makes every delivery experience a delightful one
We are on a mission to serve our customers and our customers’ customers better.
Easy Order Creation & Tracking
Create new shipments in bulk and manage existing ones via a personalized and intuitive dashboard
Dedicated Account Manager
Quickly address your shipping needs and concerns for a worry-free delivery with the help of your dedicated Account Manager.
Widest Destination Coverage in the Philippines
Bring your business across the country from major cities to all provinces with our 100% drop-off point coverage.
More reasons why Ninja Van is well-loved by Filipino shippers
Powered by industry-leading technology
Technology is at the heart of Ninja Van. We offer API and webhook integrations, bulk upload of orders via CSV, customized routing solutions and a complete logistics management system tailored to your needs.
Flexible parcel pickups
We offer a variety of pickup options — whether you need us to pick up your parcels from you, or prefer to drop them off yourself at our extensive network of drop-off points.
Need to collect payment from your customers? We offer cash-on-delivery services in all areas that we cover.
Access to reward, promos and get more savings
Start earning points when you ship us. Use your points to redeem attractive rewards like Ninja Bill Rebates, Shopping Vouchers, and more.
Choose the right account for you
We offer different courier service packages to meet your shipping requirement and budget as much as possible.