Bought From Cider But Need to Return It? Here’s The Process

Bought a few trendy pieces from Cider but they didn’t quite fit or suit your style? You’re not alone. Cider’s return policy is friendly—but if you're in Singapore, you’ll quickly realise that international return shipping isn’t covered.

The good news? You don’t have to fork out $50 or more to send that top back to Hong Kong.
With Ninja Flexi, you can return your items from just $16.99 — trackable, reliable, and hassle-free.

👚 What Can Be Returned to Cider?

Cider accepts returns on:

• Unworn, unwashed items
• Items with original tags still attached
• Within 14 days of receiving your order

⚠️ You’ll need to initiate your return via Cider’s return portal, where they’ll give you the return address and instructions. Cider doesn’t cover international return shipping—that’s where we come in.

📦 Step-by-Step: Return Cider Clothing via Ninja Flexi

1. Request Your Return from Cider

Go to their website, log in, and submit a return request. Take note of the Hong Kong return address.

2. Pack Your Item Securely

• Use the original packaging or a sealed polymailer/ box
• Include any return documentation provided by Cider
• Make sure your parcel is clearly labeled with the Hong Kong return address

3. Book Your Parcel with Ninja Flexi

Get in touch with us to arrange your delivery to Hong Kong. Our team will guide you on pickup or drop-off options and confirm pricing.

💡 Delivery starts from $16.99 depending on size and weight—way cheaper than express couriers!

4. Track Your Return

We’ll provide tracking so you know exactly when your return arrives in Hong Kong.

🧠 Why Use Ninja Flexi Instead of Express Couriers?

💡 Pro Tip: Bundle Returns with Friends

Returning multiple items? Or your friend’s returning something too?
Bundle your orders into a single shipment to save even more.

✅ Skip the Stress, Keep the Style

Fashion returns don’t have to be frustrating or expensive.
With Ninja Flexi, you get peace of mind—and your refund back—without breaking the bank.

👉 Start your Cider return today—from Singapore to Hong Kong, affordably.