Packaging Guidelines

Learn how to pack your items safely and securely to prepare them for delivery

Is my parcel well-protected?

A good way to gauge if your parcel is sufficiently protected for the entire transit journey is to apply the following rule:

Shipper resources for all enquiries

Need more information on how to send a parcel using Ninja Van's services or how to navigate your Ninja Dashboard account? Whether you are a prepaid or postpaid shipper, click on the links below to find comprehensive guides on shipping with Ninja Van.

Prepaid Shippers

Lite account

Tailored for shippers sending less than 150 parcels per month

Supports Ninja Packs and domestic delivery services
Self drop off and/or scheduled parcel pick up at your own convenience
Simple single and/or bulk order creation

Postpaid Shippers

Pro account

Tailored for shippers sending 150 parcels or more per month

Dedicated Account Manager
Scheduled doorstep pickups based on desired frequency
API & webhook management for efficient and scalable order creation

Packaging Guidelines

Is my parcel well-protected?

Shipper resources for all enquiries

Prepaid Shippers

Lite account

Postpaid Shippers

Pro account

Language & Region

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services

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