Ninja Rewards
A rewarding experience
Ship
Your rewards points will be automatically added to your account as you ship with us.
Redeem
Cash in your points for exclusive rewards like packaging materials, bill rebates, and more!
Upgrade
Ship more and advance to the next tier to access even more benefits!
Tiers and Perks
Here’s a sneak peek of the available rewards and perks! We’re constantly striving to improve our programme, so be sure to keep an eye out for the newest benefits. You can also use your points to redeem bill rebates, vouchers, and even packaging materials!
Events and Masterclasses
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Shipper Appreciation Luncheon
In February 2023, Ninja Van proudly hosted its Shipper Appreciation Luncheon. This gathering served as a sincere reflection of our deep gratitude towards our valued partners, whose unwavering support has been instrumental in propelling our growth from a small startup to a leading industry player.
Ninja Connect: Masterclasses
Sharpen your e-commerce edge with this curated series of online and offline learning. Get access to the latest industry trends and technologies. Gain insights from experts like Google and Verz Design, as seen at our recent masterclass "Digital Marketing in the Digital Age." Foster valuable connections with fellow shippers and take your business to the next level!
Ninja Connect: Hello Series
Connect and grow with this exclusive networking event only for Ninja Rewards members! Our most recent session was co-hosted with Shopify and included valuable peer sharing from local businesses on how they grew and scaled with our tech. This was followed by open networking with happy hour drinks and of course, exclusive attendee-only trial rates for Shopify.
Frequently Asked Questions (FAQs)
How do I sign up for Ninja Rewards?
You can sign up for Ninja Rewards through our form here! Do note that you must have an existing Ninja Van account or be shipping with Ninja Van on Shopee / Lazada in order to join.
Once you have submitted the form, you’ll receive an email notifying you of your successful registration.
Please note that points will only be accumulated upon signing up and cannot be backdated.
Is there a membership or subscription fee?
No, there are no membership or subscription fees at all! Ninja Rewards is free for every Ninja Van shipper.
I have more than one shipper account, can I combine all my Ninja Rewards Points?
Yes, please inform our friendly Ninjas through our form here! Do note that merging of accounts is irreversible.
How do I know which accounts are already under the Ninja Rewards programme?
If you have indicated all your accounts during registration, the points earned from all these accounts will be automatically combined.
For points or account enquiries, feel free to email us at sg-rewards@ninjavan.co
How do I know if I have successfully signed up for Ninja Rewards?
Upon a successful sign-up, you should receive an onboarding email with a link to the Ninja Rewards programme platform with your login details.
If you have already filled in the form but have not received the onboarding email within two working days, kindly fill in the form again and contact us at sg-rewards@ninjavan.co
How do I earn Ninja Rewards points?
You earn points with each completed regular delivery order with us! Points will be automatically added at the end of the day based on the number of deliveries completed that day. Please note that Ninja Pack deliveries are not eligible for Ninja Reward Points.
What rewards can I get?
We have Ninja Exclusive Perks, Partner Perks and redeemable rewards for every tier. Earn more Ninja Rewards points to unlock more benefits and entitlements!
