How Our Cross Border Delivery Services Work
We make shipping easy for your business. Whether you require end-to-end services or just custom clearance, we got you covered.
1. Parcel Pickups
After scheduling a pick up on your Ninja Dashboard, one of our Ninja will collect your parcels in Singapore. Alternatively, you can choose to drop off your parcels at your nearest PUDO points nationwide.
2. Export Clearance
Parcels picked up are sent to the warehouse for sorting based on the country of destination. After sorting, parcels are prepared for export.
3. Freight Solution
Your parcels depart from Singapore for the destination country by air freight or trucking, depending on the service lane.
4. Import Clearance
Upon reaching their destination countries, your parcels will go through local import clearance with the relevant documents and checks.
5. Last Mile Delivery
Once customs are cleared, parcels are loaded and prepared for delivery within destination country.
6. Warehouse Delivery
Your parcels are delivered to your warehouse/store or any location required.
Choose the freight option that works best for your business.
We recommend the air freight option for urgent delivery as it has the shortest lead time.
Enjoy attractive air freight rates while ensuring that your shipment arrives on time.
Ship bulky parcels to neighbouring countries and reduce your international shipping costs.
Trucking is a great option for bulk shipping and allows you to ship special commodities that are prohibited on planes.
Shipping bulky parcels from China? We offer both LCL and FCL depending on your bulk delivery requirements.
Sensitive and fragile products are handled with care.
Learn More About Freight Options
Bulk shipments meant for business purposes such as restocking go through B2B customs clearance. It can be a tricky process as regulations differ vastly across Southeast Asian countries. Depending on the commodity type, additional documents or licenses may be required for customs clearance. For smooth bulk delivery, it is important to understand the export and import requirements specific to your shipment and to stay up to date with customs regulations.
What our shippers are saying
Reliable delivery partner
"Ninja Van has been a reliable delivery partner in our key markets. We are highly appreciative of the collaborative working relationship as well as the commitment of the team in ensuring our #LBCommunity gets the best service while shopping with us.
Especially so in the last two years, when there has been widespread disruption across the logistics and supply chain industry due to the pandemic, the Ninja Van team was able to quickly recover from interruptions, provided thoughtful alternative solutions, so as to ensure that our customers still receive their parcels promptly."
Other Services We Offer
Other services that can address the needs of your expanding business.
Shipping parcels to customers
Door to door delivery service
- Parcel level handling. We process every parcel in our warehouse.
- B2C customs declaration.
- Consolidation and drop-offs available at our warehouse.