About Ninja Van
Driving tech-enabled logistics in Southeast Asia.
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The world is smaller than ever.
In our interconnected world, global trade and consumer expectations have evolved rapidly, driven by e-commerce. Today, consumers demand convenience, speed, and reliability. Timely deliveries are no longer competitive advantages–they're essential. This rising demand for express delivery, efficient supply chains, and inventory management reflects changing buying patterns. Quality logistics services are pivotal in meeting these dynamic demands, ensuring efficient and reliable product movement in our interconnected marketplace.
Who are we?
Ninja Van is a tech-enabled logistics company founded in Singapore. Our goal is to connect all of Southeast Asia (SEA) and provide hassle-free delivery for anyone in the region.
Our Core Values
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Our Commitment To Our Customers
As part of our commitment to providing transparency and clarity in our interactions with customers and consumers, the chart outlines six customer charters for improved communication
Who would have thought that Ninja Van would soon expand across SEA to become one of its leading logistics providers, operating in six of the region’s key markets - Singapore, Malaysia, Indonesia, Vietnam, Philippines, and Thailand.
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Our Founders
Lai Chang Wen
Co-Founder + CEO
Shaun Chong
Co-Founder + CTO
Tan Boxian
Co-Founder + COO
Ninja Van’s Milestones in Malaysia
- Largest hub at Shah Alam has a total GFA of over 260,000 sq ft.
- 100% coverage.
- Close to 10,000 workers and employees.
- Over 5,500 Ninja Points across Malaysia.
- 200 hubs across Malaysia.
- Close to 6,200 vehicles across Malaysia.
- Close to 15 million parcel recipients who have used our service.
Our partner brands
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Certifications
ISO 9001:2015 Quality Management System
Ninja Van is proud to have received the ISO 9001:2015 Quality Management System certification for Last-Mile Delivery Services Operations since November 2019.
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Good Distribution Practices For Medical Devices
The GDPMD system certifies that Ninja Van has best practices in handling Medical Devices, especially in Storage and Handling, Warehousing, Distribution (delivery services), and Documentation (including traceability) scope, by complying with the Medical Device Authority requirements.
More details
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ISO 45001:2018 Occupational Health & Safety Management System
Ninja Van is proud to be certified with ISO 45001:2018 Occupational Health and Safety Management System for Warehouse Activities including receiving, sorting, shipment out, loading and recovery since Aug 2023.
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Awards
CXP Best Customer Experience Awards
Ninja Van Malaysia was awarded the CXP Best Customer Experience Awards 2020, recognising a company’s unwavering commitment to adapt to the changing needs of customers in terms of effort, customer experience, engagement, and evangelism. In 2020, Ninja Van Malaysia’s customer satisfaction level saw a 30% raise when customer enquiries tripled. This further reiterates our commitment to delivering delight to customers at a time when experience could be the single most important differentiator for companies.
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Best Courier Delivery of the Year
Ninja Van Malaysia was awarded the Best Courier Delivery of the Year Award in 2023 by PC.COM Awards - the biggest technology awards in the country - as a testament to its commitment in providing fast and hassle-free deliveries to both shippers and shoppers. With 100% coverage in the country, Ninja Van Malaysia dedicates itself to go the extra mile and bring businesses to greater heights. Today, we are one of the country's fastest-growing tech logistics companies, providing supply chain solutions for businesses of all sizes across the country.
About Us
NINJA LOGISTICS SDN BHD
201401042483 (1118651-U)
P01 & P03, Level 14, West Tower, Wisma Consplant 1, Jalan SS 16/4, 47500 Subang Jaya, Selangor
