Ninja Van has been certified with ISO 9001:2015 Quality Management System for Last-Mile Delivery Services Operations since November 2019.

The GDPMD system has ensured Ninja Van has best practices in handling the Medical Devices products, especially in Storage & Handling, Warehousing, Distribution (delivery services), and Documentation (including traceability) scope, by complying with the Medical Device Authority requirements.

Ninja Van has been certified with ISO 45001:2018 Occupational Health & Safety Management System for Warehouse Activities including receiving, sorting, shipment out, loading & recovery since Aug 2023. The OH&S system has ensured Ninja Van has best practices in terms of safety compliance.

Ninja Van Malaysia was awarded the CXP Best Customer Experience Awards 2020, recognising a company’s unwavering commitment to adapt to the changing needs of customers in terms of effort, customer experience, engagement, and evangelism. In 2020, Ninja Van Malaysia’s customer satisfaction level saw a 30% raise when customer enquiries tripled. This further reiterates our commitment to delivering delight to customers at a time when experience could be the single most important differentiator for companies.

Ninja Van Malaysia was awarded the Best Courier Delivery of the Year Award in 2023 by PC.COM Awards - the biggest technology awards in the country - as a testament to its commitment in providing fast and hassle-free deliveries to both shippers and shoppers. With 100% coverage in the country, Ninja Van Malaysia dedicates itself to go the extra mile and bring businesses to greater heights. Today, we are one of the country's fastest-growing tech logistics companies, providing supply chain solutions for businesses of all sizes across the country.