About Ninja Van

Driving tech-enabled logistics in Southeast Asia.

a banner showing three Ryos trying to fit into a frame which represent the three founders of Ninja Van working together

The world is smaller than ever.

In our interconnected world, global trade and consumer expectations have evolved rapidly, driven by e-commerce. Today, consumers demand convenience, speed, and reliability. Timely deliveries are no longer competitive advantages–they're essential. This rising demand for express delivery, efficient supply chains, and inventory management reflects changing buying patterns. Quality logistics services are pivotal in meeting these dynamic demands, ensuring efficient and reliable product movement in our interconnected marketplace.

Who are we?

Ninja Van is a tech-enabled logistics company founded in Singapore. Our goal is to connect all of Southeast Asia (SEA) and provide hassle-free delivery for anyone in the region.

Our Core Values

Ryo delivering a parcel embracing the core value of Ninja Van to deliver on promises

Ryo holding a parcel while leaning to the front running, embracing the core value of Ninja Van to Lean Towards Action

Ryo as Ninja Van support attending to the customer following the core values of Ninja Van to Learn and Improve

Our Commitment To Our Customers

As part of our commitment to providing transparency and clarity in our interactions with customers and consumers, the chart outlines six customer charters for improved communication


Who would have thought that Ninja Van would soon expand across SEA to become one of its leading logistics providers, operating in six of the region’s key markets - Singapore, Malaysia, Indonesia, Vietnam, Philippines, and Thailand.

Our Founders

Lai Chang Wen, one of the founders of Ninja Van

Lai Chang Wen

Co-Founder + CEO

Shaun Chong, one of the founders of Ninja Van

Shaun Chong

Co-Founder + CTO

Boxian Tan, one of the founders of Ninja Van

Tan Boxian

Co-Founder + COO

Ninja Van’s Milestones in Malaysia

  • Largest hub at Shah Alam has a total GFA of over 260,000 sq ft.
  • 100% coverage.
  • Close to 10,000 workers and employees.
  • Over 5,500 Ninja Points across Malaysia.
  • 200 hubs across Malaysia.
  • Close to 6,200 vehicles across Malaysia.
  • Close to 15 million parcel recipients who have used our service.

Our partner brands

Ninja Van is proud to be the preferred logistics partner for the following brands.
the official logo of Watsons, a delivery partner of Ninja Van
the official logo of Shopee, a delivery partner of Ninja Van
the official logo of Love,Bonito, a delivery partner of Ninja Van
the official logo of Zalora, a delivery partner of Ninja Van
the official logo of Lazada, a delivery partner of Ninja Van
the official logo of Tokopedia, a delivery partner of Ninja Van

Awards

CXP Best Customer Experience Awards was awarded to Ninja Van in 2020
CXP Best Customer Experience Awards

Ninja Van Malaysia was awarded the CXP Best Customer Experience Awards 2020, recognising a company’s unwavering commitment to adapt to the changing needs of customers in terms of effort, customer experience, engagement, and evangelism. In 2020, Ninja Van Malaysia’s customer satisfaction level saw a 30% raise when customer enquiries tripled. This further reiterates our commitment to delivering delight to customers at a time when experience could be the single most important differentiator for companies.

Best Courier Delivery of the Year was awarded to Ninja Van in 2023
Best Courier Delivery of the Year

Ninja Van Malaysia was awarded the Best Courier Delivery of the Year Award in 2023 by PC.COM Awards - the biggest technology awards in the country - as a testament to its commitment in providing fast and hassle-free deliveries to both shippers and shoppers. With 100% coverage in the country, Ninja Van Malaysia dedicates itself to go the extra mile and bring businesses to greater heights. Today, we are one of the country's fastest-growing tech logistics companies, providing supply chain solutions for businesses of all sizes across the country.

Ryo, the Ninja Van mascot standing behind a white picture frame

About Us

Company Name:

NINJA LOGISTICS SDN BHD

Registration Number:

201401042483 (1118651-U)

Address:

P01 & P03, Level 14, West Tower, Wisma Consplant 1, Jalan SS 16/4, 47500 Subang Jaya, Selangor

Phone Number: