Ninja Van Group

Legal, Privacy and Whistleblowing

Here you can find the various legal and compliance documents that are applicable across the Ninja Van Group, including Ninja Van’s Privacy Policy, Code of Conduct for Suppliers, and our standard delivery terms.

Terms of Use

  • This section describes the terms you agree to when accessing and using Ninja Van’s websites and services. 

Ninja Van Privacy Policy

  • This section explains how and why we collect your personal data, how we use and disclose it, and your rights in relation to the management of your personal data. 

Ninja Van Group Code of Conduct for Suppliers

  • This section contains the Code of Conduct that is applicable to and binding on all of Ninja Van’s suppliers and business partners.

Ninja Van App Terms and Conditions

  • This section contains terms and conditions that agree to when using Ninja Van App on your mobile devices (coming soon).

Ninja Van's General Terms and Conditions of Delivery Services

  • This section contains Ninja Van’s General Terms and Conditions of Delivery Services that you agree to when engaging Ninja Van’s delivery services.

Ninja Van Group Whistleblowing Policy

  • Ninja Van takes its legal and compliance obligations very seriously, and as such takes a zero-tolerance approach to any non-compliance or misconduct by its employees or third-party partners.
  • Go to this link to make an anonymous whistleblowing report and find out how Ninja Van handles your whistleblowing report.
  • Alternatively, you may wish to email us at compliance@ninjavan.co to report any legal and regulatory non-compliance. 

Ninja Van reserves the right to, at any time and in its discretion, amend and update the provisions of the terms and policies published on this website. We encourage you to visit this website regularly to read and understand the latest versions of Ninja Van’s legal terms and policies.

Any queries about the contents of this page can be sent to compliance@ninjavan.co.

This Policy or Terms are in effect from 11 April 2022.