Kindly take note of our operating hours during Ramadan

Please click here to get more details on operating hours.

Track and trace your parcel

To track international parcels, visit the international tracking page.

Or just sit back and let us notify you!

Get live updates and track your delivery in real-time on your favorite message applications.

Frequently Asked Questions (FAQs)

Have questions about your delivery or rescheduling? Contact our friendly customer service staff by chatting with us via NinjaChat or filling out the contact form.

Tracking ID is invalid

Kindly check with your shipper/sender if the tracking number you received is correct.

Tracking ID is missing

If you are unable to locate the tracking ID, refer to any documentation you may have or reach out to the shipper/sender.

Contact support_my@ninjavan.co if you are still unable to locate your tracking ID.


Last Mile Delivery

In search of a dependable last-mile delivery service? Discover how we offer specialized parcel delivery services throughout Malaysia. From your warehouse to your customer's doorstep, we ensure a seamless and hassle-free delivery at every stage.