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Ninja Rewards

a banner showing Ryo holding a golden trophy with gift boxes behind him after getting rewarded from the Ninja Reward program

A rewarding experience

Ninja Rewards is a loyalty programme designed to give back to all our shippers. The more you ship with us, the more points you earn. Unlock tier perks, value-added services, and other exclusive benefits as you climb to the top of our loyalty programme! We’re always looking for more ways to thank you for your support and give back, so keep your eyes peeled for even more rewards!
Ryo driving a Ninja Van's van full of parcels while happily while showing a thumbs up
Ship

Your rewards points will be automatically added to your account as you ship with us.

You can change your points to redeem gifts under the Ninja Rewards program
Redeem

Cash in your points for exclusive rewards like packaging materials, bill rebates, and more!

The trophies of different colours represent the different tiers in the Ninja Rewards program which you could acquire based on the number of parcels delivered per month
Upgrade

Ship more and advance to the next tier to access even more benefits!

Tiers and Perks

Here’s a sneak peek of the available rewards and perks! We’re constantly striving to improve our programme, so be sure to keep an eye out for the newest benefits. You can also use your points to redeem bill rebates, vouchers, and even packaging materials!*


*Please note that the Ninja Rewards programme is available only for Ninja Pro Shippers.

a cutout of Ryo as he is not a shipper yet with Ninja Van
Not a shipper yet?

Sign up for a Ninja Pro account to enjoy exclusive VIP rewards.

Sign up

Ryo jumping out of a gift box celebrating getting rewards from the Ninja Rewards program
Already a Ninja Rewards member?

Click here to sign in with your account.

Sign in

Ninja Reward Frequently Asked Questions (FAQs)


How do I sign up?

Do note that you must have an existing Ninja Van account or be shipping with Ninja Van on Shopee / Lazada in order to join.

You will be automatically enrolled in the program once you are eligible. An email will be sent notifying you of your successful registration.

Please note that points will only be accumulated upon signing up and cannot be backdated.

Is there a membership or subscription fee?

No, there are no membership or subscription fees at all! Ninja Rewards is free for every Ninja Pro shipper.

I have more than one shipper account, can I combine all my Ninja Rewards Points?

Yes, please email us at my-rewards@ninjavan.co. Do note that merging of accounts is irreversible.

How do I know which accounts are already under the Ninja Rewards programme?

If you have indicated all your accounts during registration, the points earned from all these accounts will be automatically combined. 

For points or account enquiries, feel free to email us at my-rewards@ninjavan.co.

How do I know if I have successfully signed up for Ninja Rewards?

Upon a successful sign-up, you should receive an onboarding email with a link to the Ninja Rewards programme platform with your login details. 

If you have already filled in the form but have not received the onboarding email within two working days, kindly fill in the form again and contact us at my-rewards@ninjavan.co

How do I earn Ninja Rewards points?

You earn points with each completed regular delivery order with us! Points will be automatically added at the end of the day based on the number of deliveries completed that day. Please note that Ninja Pack deliveries are not eligible for Ninja Reward Points.

What rewards can I get?

We have Ninja Exclusive Perks, Partner Perks and redeemable rewards for every tier. Earn more Ninja Rewards points to unlock more benefits and entitlements!