3 Must-Know Things Before Sending a Parcel Overseas
You’ve probably sent plenty of parcels within Malaysia. But the moment you’re sending something abroad, everything feels different.
Can I send this item? How should I pack my parcel? How much will it cost?
If you’ve ever wondered about these questions, you’re not alone. We’re here to guide you through the things to know before you send one overseas.
Check Item Restrictions Before Shipping
It's crucial to know exactly what you're sending before shipping a parcel overseas from Malaysia because every country has a list of products prohibited from being imported. For instance:
| Country | Prohibited Items |
| Australia | Non-commercial homemade food, wooden products, etc. |
| Japan | Batteries, aerosol spray, etc. |
| US | Controlled substances, weapons & explosives, etc. |
| UK | Car parts, pesticides, etc. |
Taking the time to check these requirements in advance can help you avoid delays, rejected shipments, and unnecessary inconvenience.
For the latest import regulations, always refer to the destination country's official customs website, as restrictions may change over time.
If you’re shipping with Ninja Van, you can also check our list of general restricted and prohibited items here before sending your parcel.
Pack Your Parcel Properly
To ensure that your package reaches securely, proper packaging is just as important as choosing the right shipping service.
When packing your parcels, keep these best practices in mind:
- Check country-specific packing requirement: Some countries like Australia and UK restricts the use of untreated wooden crates and boxes – this may require additional treatment before it can be accepted.
- Avoid empty spaces: Fill in the spaces with cushioning materials like bubble wrap, packing paper, or foam peanuts to prevent the contents from shifting during transit.
- Protect fragile items: Wrap delicate items individually with layers of bubble wrap and clearly label them as “Fragile” when necessary.
- Pack items securely: Place heavier items at the bottom and lighter items on top. Ensure the contents are centred within the box and surrounded by sufficient cushioning for added protection.
If you're unsure whether you've packed your parcel correctly, you can refer to our detailed packaging guidelines anytime.
What Affects International Shipping Costs?
International shipping costs are not determined by just one factor – it varies by destination country, weight, volumetric weight and type of service chosen.
| Cost Factor | Description |
| Destination Country | Shipping costs vary depending on the destination country and distance. |
| Gross Weight** | Actual weight of item on a scale. |
| Volumetric Weight** | Space occupied during transport. |
| Shipping Service Type | Express delivery usually will cost more than standard delivery. |
**Shipping charges are calculated on whichever is higher.
Understanding these factors can help you choose the most suitable shipping option and avoid unexpected costs. If you'd like to know the exact shipping cost for your parcel, visit your nearest Ninja Point.
Sending Overseas Doesn't Have To Be Complicated
International shipping is now easier than ever, whether you're sending a care package to a child studying abroad, delivering forgotten items to a friend, or giving loved ones overseas a taste of Malaysia.
With Ninja Cross Border, you can now ship to 14 countries (Singapore, Philippines, Japan, Hong Kong, Macau, Australia, New Zealand, Chile, Mexico, US, UK, Saudi Arabia, UAE, and Colombia) from Malaysia with confidence – thanks to competitive shipping rates, shipment tracking, and support throughout the shipping process. You can simply drop off your parcel at any of our 135+ Ninja Points across Peninsular Malaysia, and we'll take care of the rest. If you're unsure about shipping requirements or documentation, our team is here to help make the process as smooth as possible.
With the right planning and a trusted logistics partner, sending overseas from Malaysia can be simple, reliable, and hassle-free.


