Fast, Accurate & Plug-and-play Fulfilment for Growing Businesses
Over the years, we have partnered with businesses across sectors—from FMCG to healthcare—refining fulfilment processes that handle thousands of daily orders and support long-term growth. Stable or seasonal, your fulfilment needs to evolve, and our scalable model evolves with you.
From pallet-level bulk handling to piece-level pick and pack, we offer the flexibility to match your exact operational needs—helping you stay lean, agile, and ready to grow. Our strategic footprint and trusted logistics network across Malaysia and Southeast Asia ensure your orders move fast and arrive on time.
E-Fulfilment vs Warehousing
| Business Need | E-Fulfilment | Warehousing Services |
| Order Volume Type | High-volume, daily e-commerce order fulfilment | Bulk storage, wholesale, or store replenishment orders |
| Delivery Speed | Fast, last-mile delivery across Malaysia & Southeast Asia | Scheduled or consolidated deliveries for retail, outlets |
| Handling Level | Carton, bundle or piece level pick and pack | Pallet, carton or piece level order processing |
| Cost Structure | Pay-as-you-use model with lower operational overheads | Scalable storage with optimised space management and dedicated manpower |
| Flexibility | Suits promotions, seasonal spikes & flash sales | Ideal for stable, long-term inventory management |
| Accuracy & Efficiency | Tech-enabled pick/pack prioritisation and status visibility | Consolidated inventory for B2B and B2C orders |
| Business Type Fit | D2C brands, e-commerce, marketplace sellers | Distributors, retailers, and B2B resellers |
Our Fulfilment Process
Once your inventory enters our fulfilment warehouse, the real journey begins. Guided by technology and fine-tuned processes, each step—from inbound scanning to last-mile delivery—is designed for speed, accuracy, and scalability; all with real-time visibility.
You Are in Good Company
Trusted by prominent brands across Malaysia and Southeast Asia, Ninja Fulfilment is the preferred warehouse fulfilment partner for businesses that demand speed, reliability, and scalability. Some of our valued partners include:
Frequently Asked Questions (FAQs)
Want to know more about our fulfilment and warehousing services? Check out the FAQs below! If you have more questions, please contact our friendly shipper care staff via NinjaChat or speak directly to your account manager.
What is an e-commerce warehouse and how does it work?
An e-commerce warehouse is a storage facility designed specifically to manage inventory and order processing. At Ninja Van, our fulfilment warehouse handles everything from receiving inventory to picking, packing, and dispatching orders to customers across Malaysia and Southeast Asia—making e-commerce fulfilment fast, accurate, and scalable.
What types of products are suitable for Ninja Van’s e-commerce fulfilment services?
Our e-commerce fulfilment services support a wide range of product categories, including fashion, cosmetics, health products, electronics, FMCG, and more. As long as your items are non-perishable, non-dangerous goods, and within shipping size and weight limits, we can customise a warehouse fulfilment plan to suit your business needs.
What are your rates?
Our rates vary depending on product size, weight, and packing complexity (e.g. fragile items). Submit your product details via our form and we’ll send a tailored quote.
Does fulfilment also involve item pickups / deliveries?
Fulfilment is a standalone service, but we also offer pickups and last-mile delivery as a separate service. Explore our last mile delivery service to learn more.
Can I use my own packaging with Ninja Van fulfilment service?
Absolutely. Many of our e-commerce clients use branded packaging. Let our fulfilment team know, and we’ll coordinate delivery of the packaging to our fulfilment warehouse.
Can I scale my storage space and fulfilment volume as my business grows?
Absolutely. Our e-commerce warehouse model is designed to grow with your business. You can increase your storage space, order volume, and service add-ons as needed—especially during peak sales seasons or product launches.
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