End-to-end overseas courier services in the Philippines
Parcel Pickups
After scheduling parcel pickup from the point of origin, our Ninja will collect and send them to one of our local warehouses for palletizing, sorting, and picking.
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Middle Mile
Your parcels will depart by air freight, sea freight, or trucking, depending on the service lane to the destination country. Ninja Van will handle all export and import customs clearance for you.
Last Mile Delivery
After clearing customs, parcels are loaded and prepared for delivery to your customer’s doorstep. Our team of last mile experts will map out the most efficient route for your parcels.
Our Ninja Van Advantage
Get customized cross-border solutions to the Philippines and the rest of SEA. Our dedicated team will work with you for seamless international shipping.
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One of SEA’s largest logistics partners
We deliver over 2,000,000 parcels across SEA daily
Effective and efficient delivery process
We are proud to claim a 95% SLA adherence across all lanes
Most competitive pricing in any country
Ship with us today to get the most competitive rates in SEA
We go the extra mile for you
From end-to-end clearance to door-to-door delivery
Customized cross-border solutions
Every business has its unique requirements and needs. Enjoy greater flexibility and tailor-made solutions when you ship with our team of cross-border experts.
Dedicated account management
Skip the queue for your support and inquiries. We’ll assign you a dedicated account manager who will oversee all your questions and requests.
Tech-enabled shipping
Create and track all your international orders in real time on our Dashboard. Our API also integrates with almost all major platforms for easier accessibility.
Hassle-free return service
Return services are becoming increasingly important for retailers. We are happy to support customer returns in many of our coverage countries.
Dedicated Customer Support
Our customer service team provides all-out support to assist your customers and keep your delivery success rates high.
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Cash on Delivery
Wide coverage of cash on delivery service meets the needs of many shippers and customers. We offer flexible remittance cycles based on your business needs.
Taxes for international shipments
*Import duties are subjected to destination country regulations and are also dependent on commodity type.
What our shippers are saying
"Ninja Van has been a reliable delivery partner in our key markets. We are highly appreciative of the collaborative working relationship as well as the commitment of the team in ensuring our #LBCommunity gets the best service while shopping with us.
Especially so in the last two years, when there has been widespread disruption across the logistics and supply chain industry due to the pandemic, the Ninja Van team was able to quickly recover from interruptions, provided thoughtful alternative solutions, so as to ensure that our customers still receive their parcels promptly."
SATISFIED SHIPPER
LOVE, BONITO
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Notice
Official notice: Changes to Singapore Custom Regulations - GST on Imported Low Value Goods (LVG). We would like to inform you of the following changes by the Inland Revenue Authority of Singapore (IRAS), effective from 1st January 2023:
The New Overseas Vendor Registration (OVR) Regime
Under OVR regime, any supplier belonging outside Singapore are liable for registration, under either retrospective or prospective basis if:
They have an annual global turnover exceeding S$1 million; and
Makes B2C supplies of Low Value Goods (LVG) & remote services (both digital and non-digital) to customers in Singapore exceeding S$100,000 annually
Retrospective Basis:
Global turnover & value of B2C supplies of LVG to Singapore exceed S$1 million and S$100,000 for the calendar year (1 Jan - 31 Dec)
Prospective Basis:
Supplier reasonably expect the value of global turnover and B2C supplies of LVG to exceed S$1 million and S$100,000 for the next 12 months
These eligible suppliers are mandated to:
- Be GST registered in Singapore once eligible (application can be done via this link)
- Charge 8% GST to SG customers at point of sale for LVG (<S$400), imported via air or post
Notice FAQs
What do you need to do if you're an OVR seller shipping to Singapore?
Please ensure you provide the following information to your logistic provider upon order creation to ensure smooth customs clearance:
- GST Registration Number issued by IRAS upon effective date of registration
- Value of each item in the parcel
- Indication of whether GST has been paid for each item (Y/N)
How does this affect me as a consumer?
From 1st January 2023, if you are a consumer in Singapore, you will be charged GST by sellers on goods valued at S$400 or below (“Low Value Goods”), which are imported into Singapore via air or post and purchased from GST-registered suppliers.
The sales tax is charged on the value of LVG including the following;
- Transportation and insurance costs
This OVR Regime will not affect purchases from:
- LVG from Non-OVR registered sellers; or
- Imported via sea or land (regardless of value); or
- Imported via air or post (valued above $400).
For further information, please refer to the official IRAS website or contact your Ninja Van Account Manager
Other Services
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Fulfillment & Warehousing
Our fulfillment and warehousing services give you operational efficiency and reduced cost while having full visibility of your inventory’s movement.
Learn more
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Sourcing & Procurement
Source all your products at competitive rates and get them delivered to you or your customers with just a click. Our procurement team specializes in sourcing and buying from China and SEA.
Learn more
