.webp)
Warehousing, Pickpacking, and Fulfillment Right at Your Fingertips
Optimize your e-commerce business with cost-efficient fulfillment and warehousing in Southeast Asia. Save on manpower, storage, and more with our fixed-rate services.
Get the best fulfillment and warehousing services for e-commerce businesses today. We maximize the efficiency of our Southeast Asia fulfillment centers and warehouses, allowing us to keep our costs low and deliver fixed-cost service to our shippers. Online sellers and business owners will save on manpower, warehouse storage rental, and other costs.
What is fulfillment and warehousing?
Fulfillment is the process or system of receiving and processing, delivering customers' orders. It involves having a fulfillment center that organizes goods from manufacturers so they can be shipped on time for a superior customer experience. Meanwhile, a warehouse's main role is to store inventory for an open-ended period.
When it comes to distribution logistics, it's essential to understand the difference between fulfillment and warehousing solutions, as these terms are often used interchangeably.
Fulfillment services are sometimes referred to as 3PL or distribution centers since part of fulfillment is holding inventories. As such, sellers preparing to fill customers' orders can store their inventory in a 3PL fulfillment center's warehouse.
Fulfillment also reduces shipping time and saves costs with centers strategically located to serve more customers.
How do you know if your business needs fulfillment and warehousing?
If your business can no longer manage incoming orders and ship them out on time, consider warehousing and fulfillment to lessen the complexities of monitoring and managing inventory.
Through these services, you gain access to a centralized location for storing, managing, and delivering goods to your customers.
There are solutions suitable for wholesale or B2B (business-to-business) orders that involve large volumes of products. Likewise, e-commerce fulfillment and warehousing are cost-effective for small to mid-sized B2C (business-to-consumer) sellers with limited budgets for distribution logistics.
Outsource your Fulfillment to Ninja Van!
In-house Fulfillment
- Paying for warehouse and packers, regardless of sales for the month
- Spend 80% of your time manually processing orders
- Manually Downloading Orders from your Marketplaces
- Counting your inventory manually
- Wait for the courier pickup
How it works
Ninja Van's fulfillment center offers end-to-end solutions with utmost efficiency. From inventory control and customized packaging to precise pick-packing and nationwide distribution, we handle these steps with speed and accuracy.
Our warehouse management system (WMS) supports warehouse inventory management and offers complete visibility into stock levels, so you're always prepared to respond to market demands.
Speedy, fuss-free and reliable fulfillment
Optimized delivery routes
By servicing multiple clients, each delivery route enables our delivery riders to carry the optimized load per trip, reducing delivery time, manpower, and other costs.
Centralized fulfillment network
A centralized fulfillment center dedicated to picking, packing, and shipping ensures consistent quality, time management, and cost-effectiveness.
Tech-enabled warehouse and fulfillment center in the Philippines
Our state-of-the-art logistics and warehousing distribution centers will keep your products safe and secure until we ship them to your customers. Ninja Van invests in equipment such as the DWS (Dimension Weighing and Scanning), automated rollers, conveyors, and multipurpose mobile scanners for an accurate movement of your inventory.
What can Ninja Fulfillment do?
Work with a logistics partner that does more than just deliver. We can manage every step, from secure warehousing and precise pick-packing for prompt delivery, offering you peace of mind and keeping your customers happy.
Flexible and customized inventory management solutions
Real-time Inventory Management
- Record of inbound / outbound timing
- Inventory and stock levels
- Order Fulfillment status
Control over your Inventory
- Upload orders to be fulfilled
- Customize settings and instructions on inventory management and order fulfillment
Website and Marketplace Integration
- Marketplace accounts (Shopee, Lazada, Shopify)
- Ninjavan Dashboard
Marketplace Integrations
.webp)
What our shippers are saying
“Ninja Van allows us to easily manage our orders and track the delivery status of each package in real-time, giving us peace of mind.”
Michael Lucena, COO
Dermtropics
Frequently Asked Questions (FAQs)
How can I ensure that my entire shipment is received correctly?
We will request that you file an inbound request, If the received goods are different from the inbound request, the Fulfillment Team will reach out to you. At the same time, we have a Quality Assurance Team that check each SKU/Product that arrives into the Ninja Fulfillment Warehouse. Any damages will be reported to you for disposition. At the same time, you also have live view of inventory through the WMS.
How long does it take to process my shipment?
It will take 1-2 days for us to process your shipment for inbound before it is ready for orders.
What must I do before sending my products for storage?
For stocks to be accepted into the warehouse, it must first be a registered SKU in our system. If not, you may request to create SKUs to our fulfillment team.
Secondly, an inbound request must be made. This may be done through the WMS.
What are the needed things for WMS Set-up?
For WMS Set-up, We need from you is a single E-mail address to grant you access to our WMS. Mutiple user can login with the single E-mail (with a Maximum or 4 users at a time).
What are the billing terms?
If you have a signed fulfillment onboarding contract, kindly check your onboarding contract on agreed billing terms. However, we have monthly and weekly billing.
Do you have a set-up fee for WMS?
No there is no additional fee for the use of the WMS.
What are the fulfillment fee and the services included?
The all in Fulfillment Fees are inclusive of storage, fulfillment, packaging, and handover to courier.
Is there a kitting and bundling fee?
Yes, please contact ph-niu-fulfillment@ninjavan.co for additional VAS.
Are my products required to have a barcode/QR code?
Yes, a barcode is required for all products stored in our warehouse. However, if there is no existing barcode, we can do this for you.
How do I know if my order has been dispatched or delivered?
You may see status of your orders on the Warehouse Management System (WMS), under the orders tab.
How long does it take to for my order to be dispatch once created?
We dispatch all orders received by 5pm same day. Can extend cut off time during double digits, payday sale.. After which, standard courier lead times apply.
What if my order was lost/damaged?
We will launch an investigation. Please contact ph-niu-fulfillment@ninjavan.co for concerns.
How long shall it take to create a tracking number?
Once you create an order, please allow us one (1) business day to prepare your order. Once we have done so, we will also assign a Ninja Van tracking number for the order.
Are you limited to using Ninja Van courier only?
No, we can accommodate pickups by your preferred couriers. However, with Ninja Van as courier, everything is already integrated and less hassle for you!
How can I ensure that my orders are prepared accordingly?
All items are barcoded once it is inbounded, and scanning the barcode is required for every step of the packing process. At the same time, all items have a unique storage location, so items will not be mixed up while in storage.
How will returns be handled?
Fulfillment Warehouse offers free returns. However, RTS fees of couriers may still be in effect.
Are COD parcels allowed?
Yes. We can accommodate COD Parcels. However, COD fees of couriers will apply.
Are prices Vat ex?
Prices are Vat- Ex
All in Prices are Vat-Inc
What happens when the orders are ODZ (out of delivery zone)?
When orders are ODZ for the courier selected, the order will get triggered for Return to Warehouse. Shipper is responsible in knowing what are the ODZ areas for their carriers. We will then ask you for your disposition on how to handle the order. We will be billing fulfillment fees for ODZ parcels.
