How do I create a return order for customers to return items to me?

  1. In Shopify admin, click Apps.
  2. Click Ninja Van app.
  3. Click Orders.
  4. Check the box next to the order which needs a return order. Note that you can only do this one order at a time.
  5. Click the Create Return Order button.
  6. Confirm if the customer will require a pick up or if they will drop it off at a Ninja Point.
  7. Click Save.
  8. Return orders will be created and viewable under the Returns tab on the Orders section.
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