What should I do if my parcel is damaged?
Report it quickly: Report the damage to our Customer Service Ninjas within 7 days from the date of delivery.
Include photos in your report: Snap clear photos of the damage from all angles (inside and out) and note down the item's brand, quantity, and colour.
Note: Our Customer Service Ninjas will investigate and get back to you in 3 to 5 business days.
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