Send parcels conveniently with Ninja Biz
Enjoy RM3 off per parcel for your first 5 parcels via Ninja Biz app
To kickstart your shipping journey with us as a first time user, we’re giving you RM3 off per parcel for your first 5 parcels when you start your delivery via Ninja Biz! Terms and conditions:
- This offer is open to selected new shippers only.
- Promotion is valid for 1st 7 days upon account sign up.
- This discount is applicable for delivery fees only, excluding COD fees and insurance fees.
- Ninja Van reserves the right to amend or withdraw the terms and conditions at any time without prior notice.
Additional note:
- Ninja Van’s billing cycle starts every Monday. Shippers will receive an SMS payment link containing an invoice report of completed orders from Monday to Sunday.
Should you have any questions, please reach out to us by submitting a ticket or speak to a live agent in-app under the helpdesk section or email us at shippercare_my@ninjavan.co.
Manage all your deliveries from your mobile
View your COD payments
Create and manage your orders
Track your parcels’ statuses
Getting Started
01
Download the app
Download from the GooglePlay or App Store.
02
Start shipping
Create orders and drop them off at any Ninja Point, no initial payments required!
03
Pay later
A weekly SMS will prompt you to make payment for completed orders every Monday.
Drop-off Shipping Rate
| KG | West Malaysia (RM) | East Malaysia (RM) | KG | West Malaysia (RM) | East Malaysia (RM) | KG | West Malaysia (RM) | East Malaysia (RM) |
| 1 | 5.50 | 12.00 | 11 | 13.50 | 104.00 | 21 | 21.50 | 192.00 |
| 2 | 6.30 | 22.00 | 12 | 14.30 | 113.00 | 22 | 22.30 | 200.00 |
| 3 | 7.10 | 34.00 | 13 | 15.10 | 118.00 | 23 | 23.10 | 209.00 |
| 4 | 7.90 | 42.00 | 14 | 15.90 | 126.00 | 24 | 23.90 | 219.00 |
| 5 | 8.70 | 53.00 | 15 | 16.70 | 134.00 | 25 | 24.70 | 229.00 |
| 6 | 9.50 | 62.00 | 16 | 17.50 | 142.00 | 26 | 25.50 | 239.00 |
| 7 | 10.30 | 70.00 | 17 | 18.30 | 152.00 | 27 | 26.30 | 249.00 |
| 8 | 11.10 | 78.00 | 18 | 19.10 | 162.00 | 28 | 27.10 | 259.00 |
| 9 | 11.90 | 86.00 | 19 | 19.90 | 170.00 | 29 | 27.90 | 269.00 |
| 10 | 12.70 | 94.00 | 20 | 20.70 | 184.00 | 30 | 28.70 | 279.00 |
*All prices listed are exclusive of taxes and COD fees.
**Max. weight of 30kg, or up to 200cm; sum of dimensions = (L + W + H), with each side not exceeding 100 cm
Pickup Shipping Rate
| KG | West Malaysia (RM) | East Malaysia (RM) | KG | West Malaysia (RM) | East Malaysia (RM) | KG | West Malaysia (RM) | East Malaysia (RM) |
| 1 | 6.50 | 13.00 | 11 | 14.50 | 105.00 | 21 | 22.50 | 193.00 |
| 2 | 7.30 | 23.00 | 12 | 15.30 | 114.00 | 22 | 23.30 | 201.00 |
| 3 | 8.10 | 35.00 | 13 | 16.10 | 119.00 | 23 | 24.10 | 210.00 |
| 4 | 8.90 | 43.00 | 14 | 16.90 | 127.00 | 24 | 24.90 | 220.00 |
| 5 | 9.70 | 53.00 | 15 | 17.70 | 135.00 | 25 | 25.70 | 230.00 |
| 6 | 10.50 | 63.00 | 16 | 18.50 | 143.00 | 26 | 26.50 | 240.00 |
| 7 | 11.30 | 71.00 | 17 | 19.30 | 153.00 | 27 | 27.30 | 250.00 |
| 8 | 12.10 | 79.00 | 18 | 20.10 | 163.00 | 28 | 28.10 | 260.00 |
| 9 | 12.90 | 87.00 | 19 | 20.90 | 171.00 | 29 | 28.90 | 270.00 |
| 10 | 13.70 | 95.00 | 20 | 21.70 | 185.00 | 30 | 29.70 | 280.00 |
*All prices listed are exclusive of taxes and COD fees.
**Max. weight of 30kg, or up to 200cm; sum of dimensions = (L + W + H), with each side not exceeding 100 cm
Ship with us anywhere, anytime
Frequently Asked Questions (FAQs)
Visit the Ninja Helpdesk page for a full list of FAQs on Ninja Biz. For other enquiries, requests or feedback, please visit the Contact Us page.
How do I start shipping with Ninja Biz?
Here's how you can start:
1. Create an account on the Dash mobile app
2. Create your first order with us via the app
3. Wait for your parcels to be picked up/drop off your parcels at one of our drop-off points!
The shipping fee for the delivery of the parcel will be via the Pay After Delivery (PAD) payment method. With this method, an SMS with a payment link will be sent out on every Monday between 11:00 AM to 8:00 PM.
How do I create an account?
To create your account,
- Download the app from GooglePlay/App Store
- Enter your email/phone number and choose your country
- Verify your email/phone number by OTP
- Set your password
- Enter business details
- Enter bank account details (COD only)
- Enter ID number and front-copy of your ID card
And you’re all set!
Why am I prompted to use another email address to create an account?
Your email address is already registered with a Ninja Lite/Pro account. Please use another email address for mobile app account creation.
