How to calculate and check shipping rates?

For Ninja Dashboard users:

1. Log-in to Ninja Dashboard

2. Select ‘Create order’

3. Provide the pickup and delivery destination and select ‘Get Estimate’

4. The estimated shipping rates will be displayed


For Ninja Biz app users:

1. Log-in to Ninja Biz App

2. Select ‘Get Price Estimate’

3. Provide the pickup and delivery destination and select ‘Get Estimate’

4. The estimated shipping rates will be displayed


Alternatively, click here to view full pricing.

For shippers with an account manager, please refer to your account manager for your rate card.



The delivery cost will be calculated based on the following factors:

- Parcel weight

- The type of service

- Additional fees may apply if there is a change of address


Weight Calculation Policy

Charges are based on the parcel’s actual weight, rounded up to the nearest kilogram.
Examples:

  • A parcel weighing 0.8 kg will be rounded up to 1 kg, and billed at the 1 kg rate.
  • A parcel weighing 1.09 kg will be rounded up to 2 kg, and billed at the 2 kg rate.
  • A parcel weighing 1.75 kg will be rounded up to 2 kg, and billed at the 2 kg rate.
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