Mobile vs web app
![Ryo standing with his left hand on his waist and right hand holding a laptop with the screen showing the Ninja Dashboard for shippers to manage, create, and track their orders.](/static/973e1790706824d8c29475c3400959e7/585b4/Ninja%20Lite%20and%20Biz%20Ryo%20icon-03.webp)
Ninja Dashboard
Sign up for an account
![Ryo standing with his right hand showing a thumbs up and left hand holding a phone with the screen showing the Ninja Biz app](/static/60ff5187d868922ee4fd8f0a2b7ec2f4/5819e/Ninja%20Lite%20and%20Biz%20Ryo%20icon-04.webp)
Ninja Biz App
Download the app
Simple and convenient parcel delivery
![Ryo sprinting with a box in hand, showcasing agility and speed of Ninja Van's fast parcel delivery service.](/static/673a3d8bf6b83bbbe92b7108568168cc/33dd0/500%20x%20500.webp)
We're all about fast deliveries
We get itβtime is precious. Our awesome team and smooth logistics network make sure that your packages reach their destinations on time, helping your brand keep true to promised SLAs.
![Ryo pulling on a trolley with a stack of parcels for Ninja Lite shippers](/static/663c7a34b5406614c6544f7eb0652452/33dd0/500%20x%20500%20(1).webp)
We take parcel handling seriously
From the moment your package comes into our hands, we treat it with the utmost care. Fragile or not, your items are in safe hands. Our team works hard to ensure they reach their destination in perfect condition.
![an image of Ryo, as an account manager, sitting in front of a monitor greeting shippers](/static/937ba12d336c9497bcefc9e2647f0319/33dd0/500%20x%20500.webp)
Customer care is our thing
Your satisfaction is our mission and weβve got a fantastic support team ready to go the extra mile for you. Whether youβve got a question, concern or just need a friendly chat, weβre here to make your experience with us exceptional.
Simple and convenient e-commerce shipping
Delivering orders to your customers doesnβt have to be a headache. With the Ninja Lite shipper dashboard, e-commerce sellers and store owners can easily manage all their orders. With a user-friendly interface, managing your stocks and arranging for pickup or delivery is just a click away.
![](/static/13c54aab0c975db55b6e1faf6437f4ed/40405/dashboard_screenshot.webp)
Testimonials
Ship with us
01
![an image showing Ryo holding on to a monitor showing the latest deals by Ninja Van](/static/de2deefb44da67d8ca8c804dad864a56/33dd0/500%20x%20500%20(12).webp)
Create a shipper account
Simply fill up the form and sign up for an account
Frequently Asked Questions (FAQs)
Terms and Conditions for Ninja Biz New User Promo
- This offer is open to new shippers only.
- This offer is valid for 15 days after signing up for an account.
- This offer is valid until 31 July 2024.
- Order creation for the 20 parcels must be within 15 days after sign up, after the delivery is completed, you may enjoy 50% OFF for the next 10 parcels.
- The offer of 50% OFF for the next 10 parcels is applicable for delivery fees only, excluding COD fees and insurance fees.
- Ninja Van reserves the right to amend or withdraw the terms and conditions at any time without prior notice.
Additional note:
- Ninja Vanβs billing cycle starts every Monday. Shippers will receive a payment link via WhatsApp containing an invoice report of completed orders from Monday to Sunday.
Should you have any questions, please reach out to us by submitting a ticket or speak to a live agent in-app under the helpdesk section or email us at shippercare_my@ninjavan.co.
How do I start shipping?
It depends on whether you are shipping with:Β
- Your own packaging - Login to your account and create an order on the Ninja Van Dashboard. For more help, please refer to Dashboard Support.Β
- Ninja Packs - Purchase Ninja Packs from our Packs shop and create a Ninja Pack Order via the dashboard. For more help, please refer to our Ninja Packs Guide.Β
If you have not registered for an account, please sign up for a shipper account
How do I make payment for my delivery orders?
Payment will be deducted with the credits deposited into your account.Β
Credits can be used for Standard Delivery (1- 3 days anytime).
For Ninja Packs delivery orders, the delivery fee is included in the purchase price. Order Ninja Packs via our online store.
I have questions that are not answered here.
Please contact shippercare_my@ninjavan.co or chat with us on NinjaChat.