Payment and Billing

Billing and payment process

Billing is based on completed and RTS parcels and is billed to shipper based on agreed billing terms. Weekly Billing shippers (mostly from retail and crossborder shippers) credit terms is 7 days and is COD offset, while Bi-Monthly and Monthly Billing shippers are 30 days.

If the COD balance is insufficient to cover the outstanding amount, your account will be temporarily blocked, and parcel delivery will be suspended until the bill has been paid. You must settle the bill to resume parcel delivery.

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